Do you have a problem with uploading photo to your profile?

Replies to This Discussion

Permalink Reply by Jim Jardine on August 5, 2008 at 9:32am

I can't change my profile image. If you could take out the old one I think that will fix the problem.

Thanks Jim Jardine

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Permalink Reply by Elena D on August 5, 2008 at 10:39am

Jim,
can you please be more specific: the link does not appear, or it does not accept your new image, or it accepts but do not change it?
What browser are you using?
Please, note that there is a certain delay in updating your photo.

Also, can you please to report the issue here:
http://help.ning.com/?page_id=20

I will still investigate the issue further,
Elena

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Permalink Reply by Victoria on November 6, 2008 at 5:58am

Dear Admin,
Same problem with changing my profile's photo - the link doesn't appear. I use "Safari" browser.
Could you please help?
Thank you.
Victoria

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Permalink Reply by Elena D on November 6, 2008 at 6:25pm

Victoria, I have reported the issue again to the "Help Center". They can not reproduce the problem and they advise you to contact them directly at :
http://help.ning.com/cgi-bin/ning.cfg/php/enduser/ning_login.php

Here it is their reply:
=======================
Hi!
Thanks for your message. I've gone ahead and joined your network with the profile "Will" and successfully changed my profile photo. For us to examine what is happening with your individual members, could you forward them directly to the Help Center? You can give them this link to contact us through:

http://help.ning.com/cgi-bin/ning.cfg/php/enduser/ning_login.php

Let us know and we'll look into your members issues.
best,
Will
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